Introduction
At Oxigen ("Company," "we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario’s Freedom of Information and Protection of Privacy Act (FIPPA). By using our website (the "Site"), you agree to the terms of this policy.
1. Information We Collect
We collect personal information that you voluntarily provide when using our Site, including but not limited to:
- Contact Information: Name, email address, phone number, mailing address.
- Account Information: If you create an account, we may collect login credentials and profile details.
- Payment Information: When making a purchase, we may collect billing details and transaction records (processed securely via third-party payment processors).
- Technical Information: IP address, browser type, operating system, and usage details collected via cookies and tracking technologies.
- Communication Data: Messages, inquiries, and feedback submitted via forms or email.
2. How We Use Your Information
We use your personal information for the following purposes:
- Providing Services: To fulfill your requests, process transactions, and deliver services.
- Customer Support: To respond to inquiries and provide assistance.
- Marketing & Communications: To send promotional content, newsletters, and service updates (you can opt out at any time).
- Website Optimization: To analyze usage patterns, improve functionality, and enhance user experience.
- Legal Compliance: To comply with applicable laws and protect against fraud or security risks.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with:
- Service Providers: Third-party vendors (e.g., hosting providers, payment processors) to facilitate our operations.
- Legal Authorities: When required by law, regulation, or court order.
- Business Transfers: In the event of a merger, sale, or acquisition of our business.
4. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security.
5. Your Rights & Choices
Under PIPEDA, you have the right to:
- Access, update, or correct your personal information.
- Withdraw consent to marketing communications.
- Request deletion of your personal data (subject to legal obligations).
- File a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe your rights have been violated.
- To exercise your rights, contact us at info@oxigen.ca.
6. Cookies & Tracking Technologies
We use cookies, pixels, and analytics tools to improve your experience. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our Site constitutes acceptance of the revised policy.
9. Contact Us
For questions about this Privacy Policy, please contact us at:
Oxigen
Email: info@oxigen.ca
Phone: +1 (888) 663-8116 (866-3-OXIGEN)
By using our Site, you acknowledge that you have read, understood, and agreed to this Privacy Policy.